CONFIRMATION OF DEFECT ASSESSMENT

Online store www.wvagon.com

Address for communication: Dávid Lazar, A. Stodolu 162/12, 971 01, Prievidza, Slovak Republic

Buyer's identification:
Buyer's address:
*Email contact:
*Telephone contact:
Complaint number:
Complaint goods:
Date of purchase of goods:
Date of defect assessment:
Date of receipt of the complained goods:
In case of existence of a defect, it will be removed by the date:
Proposed method of handling the complaint by the buyer:
*Order number:
*Purchase document identification:
*Buyer's bank account number:
(*-optional data)
Defect of goods described by the buyer:

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Seller's stamp and signature


PROTOCOL ON HANDLING A DEFECT

Online store www.wvagon.com

Address for communication: Dávid Lazar, A. Stodolu 162/12, 971 01, Prievidza, Slovak Republic

Buyer's identification:

Buyer's address:

*Email contact:

*Telephone contact:

Complaint number:

Complaint goods:

Date of purchase of goods:

Date of claim:

Date of receipt of the complained goods:

Proposed method of handling the complaint by the buyer:

*Order number:

*Purchase document identification:

*Buyer's bank account number:

(*-optional data)

Defect:

□ was recognized □ was rejected

Method of handling the complaint in case of recognition:

□ exchange for a new item

□ refund

□ Discount on the purchase price

□ Repair: ..................................................................................................................................................

□ Other:..........................................................................................................................................................


Seller's statement:


………………………………

Seal and signature